"Head in the Clouds" signed print

All prints and custom pieces are made with care and packed securely. Because each piece is produced in small batches, I do not accept returns, exchanges, or cancellations once an order has been placed.

However, if your order arrives damaged or if there is a problem with your delivery, please contact me within 7 days of receiving your package so I can help you.
You can reach me at adaliverod@gmail.com with your order number and photos of the issue.

Non-returnable items

• Art prints

• Original artworks

• Custom orders

• Sale items

Damaged or incorrect items

If your print arrives damaged or you receive the wrong item, I will gladly replace it or offer a solution. Please email me within 7 days with clear photos.

Lost packages

If your package is lost in transit, please contact me. I will assist in tracking the shipment and finding the best solution depending on the circumstance.

Thank you for understanding — as a small independent artist, your support means everything.

Thank you for supporting my artwork. I carefully package each print and original piece to ensure it arrives safely.

Processing Time

• Orders are typically packed and shipped within 3–7 business days.

• Custom pieces require additional time and will be shipped once completed.

Shipping Methods & Delivery

• All orders are shipped from Oslo, Norway.

• Delivery times vary depending on destination. Estimated timeframes:

  • Norway: 2–7 business days

  • Europe: 1–3 weeks

  • Worldwide: 1–5 weeks

• Please note: international shipping may experience delays due to customs.

Shipping Costs

Shipping rates are calculated at checkout based on size, weight, and destination.

Customs, Duties & Taxes

International customers are responsible for any customs fees, import taxes, or other charges that may apply once the order reaches their country.

Damaged Packages

If your package arrives damaged, please contact me within 7 days with photos so I can help you with a replacement.

Lost Packages

If your package seems lost, reach out to me. I will do my best to assist, but I cannot control postal delays once an item has been shipped.

These terms apply to all purchases made from this website.

General

This shop is operated by Ada Liverød, based in Oslo, Norway. By placing an order, you agree to the terms stated here.

Products

• Colours may vary slightly from screen to print due to monitor differences.

• All artworks, prints, and designs are created by Ada Liverød and remain protected by copyright.

Payment

Payment must be completed at checkout. Orders will not be shipped until payment is received.

Shipping & Delivery

See the Shipping Policy for details on delivery times, costs, and lost/damaged items.

Returns & Refunds

Due to the nature of small-batch art production, no returns, exchanges, or cancellations are accepted.
If your item arrives damaged or incorrect, please contact me within 7 days.

Custom Orders

Custom commissions are non-refundable and may require additional production time.
Full or partial payment may be required upfront.

Copyright & Usage Rights

• All artwork is for personal use only.

• Commercial use, reproduction, or resale of artwork is not permitted without written permission.

• Purchasing a print does not give you rights to the image.

Privacy

Your personal information is handled securely and only used to process your order. See the Privacy Policy for full details.